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You have a customer loyalty problem and are looking for a CX strategist who understands you and fixes it without fluff
You know that true growth isn’t just about new customers, it’s about lasting relationships. I’m here to understand your specific challenges and explore together how to create a loyalty strategy that grows with your brand.
Do you prefer to discuss in writing?
Fill out the form below and I’ll get back to you within 24 hours.
Let’s spot your challenges: what to expect during a free consultation.
How do you keep your customers coming back again and again, telling everyone about your brand, and becoming living proof that ethics and profitability go hand in hand?
This is the conversation I invite you to have. Whether your need is clear or you just have a hunch, let’s chat about your customer experience and see how we can take it to the next level.
I was looking for someone who would be proactive and Geneviève was able to really understand my problem from our first discussions.
Charlotte Auzou, Founder of Atelier Charlotte Auzou
Zero pressure, 100% listening.
“What’s your response time? Why work with you instead of an agency?”
And other frequently asked questions.
Do you offer a free consultation to discuss my project?
Yes, I offer a free discovery call to discuss your needs and determine how I can help you achieve your goals. You can schedule an appointment directly through my online calendar.
What are the advantages of working with you compared to an agency?
By working directly with me, you benefit from personalised expertise, direct communication, and greater flexibility. I’m fully dedicated to your project, allowing for a better understanding of your needs and greater responsiveness.
What’s your response time?
I promise to respond to your request within 48 business hours at the lastest. I strive to handle each request carefully and provide you with a personalised response as quickly as possible.
I was delighted to work with Geneviève. She is very responsive and responds quickly, which is nice!
Juliette Sarfati · oOlution
Geneviève is very professional and doesn’t hesitate to offer alternatives tailored to her clients’ needs. I highly recommend her profile!
Laika Assele Mamaty · HELSSY HAIR
Your customers are valuable. Let’s unlock their loyalty potential together.
Our first exchange is above all an opportunity to:
- Discuss your customer loyalty challenges freely.
- Find out if I’m the right partner to support you.
- Understand how a personalized experience can help you in a concrete way.