CX Personalisation System
Maximise your customer lifetime value with a tailor-made system to retain them for life
What if you had a system that worked for you 24/7, transforming your one-time customers into fans who buy again and again? Get a tailor-made loyalty system designed to increase your customer lifetime value without additional marketing efforts or constant acquisition expenses.
From €5,000
Past happy clients
Are you investing in acquisition, but loyalty isn’t following?
You have an online store with great products and regular sales, but you feel like you’re not leveraging its full potential.
You’re putting enormous efforts into acquisition to attract new customers (organic or paid marketing), but once the sale is made, the connection weakens, and the ROI of your campaigns decreases.
That’s normal! Marketing attracts, but customer experience is what builds loyalty. And when it’s personalised, it builds long-term loyalty.
So how about you focus on your zone of genius while your personalisation system takes care of building customer loyalty for life?
Free up your time, multiply your sales: what my system gets you.
Save time and optimise your ROI
My system uses the power of automation to provide each customer with a personalised experience, without constant intervention.
Imagine: a quiz and strategic email sequences that sell 24/7.
Create a deep relationship with your customers
Use the Voice of Customer to understand your customers’ intimate needs and preferences and create a unique shopping experience that builds loyalty.
Imagine: every message, every offer becomes a dialogue that touches their hearts.
Increase your revenue and profit
I create for you the highest converting solutions in ecommerce that increase your customer lifetime value.
Imagine: transforming your customers into ambassadors—the best advertising for your brand.
From €5,000
Imagine the shopping experience your customers (and your ethical brand) deserve…
Hyper-personalised
More than a trend, it’s an expectation. Products, offers, and messages that speak directly to every customer, for an authentic connection.
Smooth and frictionless
A store that loads quickly, is easy to navigate, and uses customer data responsibly to deliver highly relevant recommendations. Shopping becomes a pleasure.
Responsive
Mobile, tablet, desktop… Your experience is optimised for all devices. Your customers can shop wherever and whenever they want, seamlessly.
Strategic and profitable
Every action is designed to reach YOUR conversion and retention goals. Not a one size fits all solution.
Easy to use and scalable
Once in place, your system is yours. Manage it and develop it without relying on a developer. You’re autonomous.
As beautiful as it’s functional
Your brand identity is respected, and integration is seamless. Your system reinforces your brand’s high-end and ethical image.
From €5,000
Our step-by-step collaboration: from vision to your loyalty system.
This methodology creates an engaging and memorable shopping experience to boost your sales, build customer loyalty and make your brand stand out from the competition.
1
Strategy
A concrete roadmap to improve customer loyalty.
Together, we’ll define a clear strategy for your customer experience, with specific business objectives and performance indicators.
2
Development
Your tailor-made solution comes to life seamlessly.
Thanks to detailed mapping, rigorous testing, and regular validation checks, your launch is seamless and the result perfectly suited to your brand.
3
Optimisation
Your growth is constant and your results keep improving.
We ensure the ongoing performance of your system through data collection and analysis. Strategic adjustments are made to ensure sustainable growth.
I was delighted to work with Geneviève. She was able to adapt, understand my issues and my site, and then make optimizations easily. She is very responsive and responds quickly, which is nice!
Juliette Sarfati · oOlution
Geneviève was a driving force in helping me redesign the customer area of my Shopify store and create a wishlist feature for my customers.
Charlotte Auzou · Atelier Charlotte Auzou
The concrete impact of personalisation: Atelier Charlotte Auzou’s case study.
Atelier Charlotte Auzou, a sewing pattern brand, faced a unique challenge: how to enable its customers to view the 17,000+ possible combinations of their customisable patterns online? We created a tailor-made interactive customisation tool.
The result? This tool now captures 50% of the store’s traffic, becoming the second most visited page after the homepage. This success proves that hyper-personalisation transforms the customer experience and boosts engagement.
I appreciated [Geneviève’s] strong investment in developing a custom personalisation tool for my online store. I will definitely use her services again for my future needs.
Charlotte Auzou · Fondatrice de Atelier Charlotte Auzou
A strategic partnership to build lasting customer loyalty.
When you work with me, you get support that goes beyond the delivery.
A tailor-made solution for YOUR objectives
I develop a solution that perfectly fits the DNA of your ethical brand and your sales objectives, guaranteeing real and relevant results.
A true teammate, committed and available
I’m fully involved in your project, acting as an extension of your team. You benefit from continuous communication and seamless follow-up for complete peace of mind.
A transparent method with regular validations
Never in the dark! Our validation points ensure you’re constantly monitored and have complete control over your project, from start to go live.
Geneviève is very professional and doesn’t hesitate to suggest alternatives tailored to her clients’ needs. The project was executed perfectly and on time. I highly recommend her!
Laika Assele Mamaty · HELSSY HAIR
I am delighted with the work provided by Geneviève. She is very dedicated and has a perfect command of her craft. I recommend her 100%. Thank you!
Angela Anz · Kodd Group
Let your Personalization System take care of keeping your customers coming back.
It’s time to turn your casual customers into loyal fans and ensure sustainable growth for your ethical brand.